Privacy policy

PRIVACY POLICY

Effective Date: 12/08/2025
Last Updated: 12/08/2025

Gymlab, operated by Dos Hermonas Fashions Private Limited, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gymlab.in.

1. Information We Collect

a) Personal Information:

  • Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

b) Payment Information:

  • Credit/Debit Card Details, UPI ID (processed securely by our payment gateway partners like Razorpay – we do not store this data)

c) Device Information:

  • IP Address

  • Browser Type and Version

  • Cookies and Usage Data

  • Location Data (if enabled)

2. How We Collect Information

  • When you register or place an order on our website.

  • When you fill out forms such as contact or newsletter signups.

  • Automatically through cookies and analytics tools when you browse our website.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To process your orders and deliver products.

  • To send order confirmations, tracking details, and updates.

  • To provide customer support.

  • To improve our website’s functionality and user experience.

  • To send promotional offers and newsletters (only with your consent).

  • For legal obligations, fraud prevention, and security monitoring.

4. How We Share Your Information

We do not sell your personal data.

We may share your information with:

  • Payment Gateways: To process your payments securely.

  • Shipping Partners: For delivering your orders.

  • Analytics Services: Like Google Analytics for website traffic analysis.

All third parties are required to keep your information confidential and only use it for the services they provide to us.

5. Your Rights

As a user, you have the right to:

  • Access the personal information we hold about you.

  • Correct or update your information.

  • Delete your data, subject to legal or contractual obligations.

  • Opt-Out of marketing emails by clicking "unsubscribe" at the bottom of any marketing email.

To exercise any of these rights, please contact us at support@gymlab.in.

6. Data Retention

We retain your personal data for as long as needed:

  • To provide you with services.

  • For legal, tax, and accounting purposes.

  • To resolve disputes or enforce our agreements.

7. Cookies and Tracking Technologies

Cookies are small files placed on your device that help us enhance your user experience.

We use cookies to:

  • Remember your preferences.

  • Understand how you interact with our site.

  • Offer relevant advertisements.

You can control or delete cookies through your browser settings. Disabling cookies may affect your browsing experience.

8. Data Security

We take all reasonable precautions to protect your personal information. This includes:

  • SSL (Secure Socket Layer) encryption on our website.

  • Secure data storage systems.

  • Limited access to your data by authorized personnel only.

However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your data.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Support Email: support@gymlab.in
.